See results from our Member Survey
October 04, 2017 at 12:58 PM
In late June, the Chamber conducted a member survey. As a new team (out of six staff members, five of us are in our first year with the Chamber), we felt it was important to do this survey to learn more about our members – what you value, how you perceive us, your levels of satisfaction with our services, and your thoughts and ideas for our future.
With the assistance of Vernon Research Group, a local marketing research firm, we sent an online survey to about 3,000 individuals and about 10% responded (a big thank you to those who completed it as we know it was long!). The responses are strongly aligned with the demographics of our overall membership. This gave us confidence that the findings are both scientifically valid and representative of our membership.
You can read our early results here.
Over the next few months, we will be sharing these results through in-person “roadshows” with various groups both within and outside of the Chamber. In parallel, we will use the results to help determine our goals for 2018 and refine our strategic plan.
Have ideas for the Chamber? Attend our Fall Joint Roundtable on Monday, October 30th. We want to continue to engage our membership in shaping our future so we are using our joint roundtable this fall as an interactive brainstorming session. We look forward to hearing your most creative ideas on specific things we can do to continue to foster a strong business environment. Visit our website, iowacityarea.com, to register.